Privacy Policy
Lumitek® is a brand owned by Geonext - Produtos Eléctricos, S.A.
At Geonext - Produtos Eléctricos, S.A. we respect your privacy and appreciate the trust you place in us.
In this Privacy Policy we explain who we are, the purposes for which we may use your information and how we process it, who we share it with, how long we keep it, and how you can contact us and exercise your rights.
Your data will be processed by Geonext - Produtos Eléctricos, S.A., legal person number 501365893, with head office at Rua António Silva Marinho, 197 4100-064 Porto, Portugal. This company is responsible for processing personal data with respect to the General Data Protection Regulation.
For questions concerning the processing of your personal data, please contact us via:
Address: R. António da Silva Marinho 197, Porto
Email: [email protected]
Why do we need your personal data?
CLIENT MANAGEMENT
Geonext - Produtos Eléctricos, S.A. manufactures and distributes electrical supplies, lighting and decorative items, and provides ancillary services such as transportation. Processing your data is essential to fulfil the contract of sale or provision of services you enter into with Geonext - Produtos Eléctricos, S.A.
If you wish to adhere to Geonext - Produtos Eléctricos, S.A.’s commercial customer profile policy you will be asked to enter your personal data on the application form, and to accept the General Terms and Conditions. Making your personal data available is essential for you to enjoy all the benefits of a registered customer of Geonext - Produtos Eléctricos, S.A. In other words, it is necessary to process the data in the fields marked as mandatory in order to enforce the contract entered into with Geonext - Produtos Eléctricos, S.A.
Your information will be retained for this purpose for 5 years. If at that point it is inactive, it will be deleted.
MARKETING
Geonext - Produtos Eléctricos, S.A. may process your data to send you information about our products and services.
Such data processing will be carried out only with your consent. If you consent, you will receive marketing communications via the postal service, email and text. Geonext - Produtos Eléctricos, S.A. may also share your information with third parties who use social media for the purpose of conducting marketing campaigns.
Your consent to the processing of personal data for direct marketing purposes may be revoked at any time.
Your information will be retained for this purpose for 5 years. If at that point it is inactive, it will be deleted.
PROFILE DEFINITION
Geonext - Produtos Eléctricos, S.A. defines profiles based on information related to your purchases and segments. Whenever you shop, the products you purchase, the amount paid and the date, time and place of purchase are recorded.
This information is analysed to identify your consumption profile. Such analysis enables Geonext - Produtos Eléctricos, S.A. to send you personalised information according to your profile. At Geonext - Produtos Eléctricos, S.A. we use statistical information related to customer profiles to improve our offers, plan our communications and manage our customer loyalty programme.
Will my information be shared?
Your personal information may be disclosed to service providers of Geonext - Produtos Eléctricos, S.A., e.g. transportation companies.
Your personal data may be processed by companies subcontracted by Geonext - Produtos Eléctricos, S.A., namely to host web pages, for e-mail, to answer users' questions about services, and to send information about new services, products and special offers. These companies will only be provided with the personal information that is necessary to provide the service concerned.
Your data will be processed within the European Union.
What are my rights?
At any time you may request:
If the processing of your data requires your consent or agreement and this is given by automated means, you are entitled to be sent previously provided personal data in a structured, commonly used and computer-readable format.
Your requests will be handled with special care so as to ensure that your rights are protected .You may be required to provide proof of identity to ensure that any personal data is only shared with its owner.
Please note that in certain cases (e.g. due to legal requirements) your request may not be immediately fulfilled.
In any case, you will be informed of any steps taken, within one month of your request.
You also have the right to submit a complaint to the National Data Protection Commission.
COOKIES POLICY
WHAT ARE COOKIES?
Cookies are small software tags that are stored on your computer through your browser, retaining information related to your preferences but excluding your personal data.
What are cookies used for?
Cookies are intended to help determine the usefulness of a website and the interests and number of times a user accesses the site, enabling faster and more efficient browsing and eliminating the need to repeatedly enter the same information.
A simple example of how cookies work in practice is when you search for a flight. If you visit the flight booking website again some time later, the data from your previous search is displayed. That information was kept by cookies.
The same happens with shopping websites .The cookies "observe" user preferences and display similar products from other websites in the form of advertisements.
DISABLING COOKIES
All browsers allow the user to accept, decline or delete cookies. They also inform the user whenever a cookie is received, e.g. when you select the appropriate settings in your browser. Users can set their cookie preferences in the Options or Preferences menu, depending on the browser.
However, disabling cookies may prevent some web services from functioning properly and this may affect part of or all browsing in the website.
WHAT TYPES OF COOKIES ARE THERE?
There are two groups of cookies that can be used.
Permanent cookies – These cookies are stored at browser level on devices (PCs, mobile phones, etc.) and are used whenever a user visits a website where cookies were stored. This way, browsing is directed at the user's interests, thus providing a personalised service.
Session cookies – These are temporary cookies that remain in the browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyse Internet traffic patterns, enabling issues to be identified so as to provide a better browsing experience.
WHAT ARE COOKIES USED FOR IN A WEBSITE?
Cookies do not collect any personal data.
Analytical cookies – These cookies are used anonymously for the purpose of creating and analysing statistics to improve the functioning of the website.
Functionality cookies – These cookies store user preferences regarding website use, so that the website does not need to be reconfigured each time a user visits it.
Third-party cookies – These cookies measure an application’s success and the effectiveness of advertising. They can also be used to customise widgets with user data.
Advertising cookies – These cookies direct advertising based on a user’s interests. In addition, they limit the number of times the user sees the same advertisement, helping to measure advertising effectiveness and how successfully the website is organised.
